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Mushaaraknaa is an online cloud-based platform that aims to enable citizens to contribute and participate in district development in Yemen.


One of the challenges in Yemen is people’s sense of exclusion from access to services, rights and opportunities. There is a weakness of the level of public service provision with only 42% of population being covered by public electricity, 35% of population bring covered by security, judiciary and local authority services, 26% of population being covered by public water supplies, and 16% being covered by sanitation services. Moreover, government effectiveness is reported as 30%, and lack of transparency is reflected in the level of freedom of information (21%) as well as control of corruption (21%). These issues feed into a sense of alienation and marginalization, and create a spiral circle of exclusion, a gap between the state and citizens, a diminished sense of citizenship, and conflict.


Mushaaraknaa aims to break this cycle by engaging citizens in local development, specifically in the district development process. Through the platform, citizens can express their preference of district projects, provide feedbacks of public services, and express visions for local development. Information can be submitted through web, SMS, and Whatsapp and will be stored in the cloud-based database. Moreover, Mushaarkanaa will provide automated analysis tools that local authorities can use to expand their means to engage citizens in dialogue, understand their visions and their needs and receive their feedback for public services.


Mushaaraknaa will serve to complement other conventional tools, for example the UNFPA-UNDP joint project called for Peace and Transition Support Project working on participatory democracy and social accountability. According to PTSP’s theory of change, expanding opportunities of citizen participation will increase effectiveness and impact of public service delivery and confidence building. In addition, Mushaaraknaa will have an impact on peacebuilding by addressing the exclusion of citizens from politics and decision-making and the inadequate and inefficient basic service provision, and by enhancing transparency in terms of existing public service provision and planning.







The Team


Abdullah Al Duraibi, the Project Coordinator of the PTSP, UNDP.  Abdullah has worked for 6 years in the area of Good Governance and Decentralization.  His main role in the Challenge project is coordination with Governor of Taiz and head of the local authority of Khadir district for securing political and logistical support to implement the project.


Mohammed Hebah, the Grant Officer in PTSP, UNDP, will provide support the district authorities to implement the district projects.  Hebah has extensive skills in training of preparing the districts plan and budget and projects implementation.  In the Challenge project, he will facilitate participation of local authorities in preparing the draft prototype and helping in training of Khadir CT and CSOs on the using of the new technology.


Maggy Grabundzija, is a doctor in anthropology, specialist of Gender. She is supporting UNFPA in a project aiming at creating a participatory democracy model, in specific intervention, which is outreaching the population (specifically women and youths) through the intermediary of the civil society.  Maggy will identify opportunities for involving civil society in the prototyping process, facilitate access to information so that citizens can contribute meaningfully in visioning and/or prioritization of district projects.


Abdulwasie Mohammed Al-shamsi is Vice General Manager of the training and research department in Taiz Governorate as well as the Head of the DFT in Taiz Governorate.  He will represent the DFT and participate in all process of prototype development and take the lead of linking between the target districts and governorate.


Chikako Kodama is a development practitioner working in the area of peacebuilding and governance. She is currently works as Chief Technical Advisor of PTSP and the Integrated Social Cohesion and Development project in UNDP Yemen.  In this Challenge, Chikako will manage a process of development of a prototype and coordinate different activities.


The association Adhwa for development (Adhwa) is leaded by a woman but the association registers men as members – which is an exception in rural areas in Yemen. The association is experienced in leading awareness campaigns, initiating youth initiatives working on different fields (political, social, etc.). In this challenge Adhwa is responsible to organize an information campaign to inform the population about their opportunity to raise their voices, and to support the citizens – with a specific concern to women – in raising their voices.





Total Budget: $40000

Amount Requested from the UNDP Technology for Citizen Engagement Challenge: $10000

Peacebuilding, Governance
I studied at sana'a university , I am married, I have four sons, I have service contract with UNDP...
Graduated in 2000 from UK in the area Development. Currently I work as a project coordinator for...
Working as consultant for UNFPA
  • ResourcesTotalContributedNeeded
  • Volunteers in Khadir district (with IT background) 2 0 2
  • In-kind support from telecom companies to make certain numbers of SMS and what’s app message free 2 0 2
  • Experts of customizing software 1 0 1
  • Communication expert 1 0 1
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